002 : Accessibility Study

Background

ARISA Labs is currently working on an app that allows for people to experience the eclipse if they are disabled and have a visual impairment. They are seeking to make their app more accessible for users. The problem statement provided to us was:

Accessibility and inclusion are a core value. We would like to know what/if any changes we should make before adding new content. How could the app in its current form be improved to be more accessible and user friendly? If no changes should be made, why not? What has your UX/UI accessibility review determined?

First Impressions

After downloading the app, the team decided to make notes about the first impressions. The color composition worked well with the orange and black tones being used interchangeably. The information seems to be displayed in a digestable manner. Overall, the design in simple, clean, and minimal.

Heuristic Evaluation

To further analyze the app, the team conducted a heuristic evaluation using the Abby Method. The factors we analyzed are whether the app is findablee, accessible, clear, communicative, useful, credible, controllable, valuable, learnablee, and delightful. We found that the app was:

Easy to navigate. Clear instructions. Good enunciation in media. Descriptive language. Simple and effective icons and labels.

Suggestions/Points of Improvement

After conducting a competitive analysis and testing out different ideas, the points of improvement we found are:

Less variety of fonts for a more cohesive design. Support for more languages. Clearer design to indicate buttons. Better support for wireless headphones. Increased software compatibiltiy for devices not fully updated.